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In the guide:
The factsheet is a great starting point to cover key topics, such as Communication, Your care team, Service quality, After hours support, Pricing and more
If approved for a Home Care Package between 12 Sept 2024 and 30 June 2025, you will experience the transition from the current system to the new Support At Home system, beginning 1 July 2025. Learn what's changing!
If approved for a Home Care Package prior to 12th of September 2024, you’ll automatically be moved to the new Support At Home system on 1 July 2025. Use this factsheet to discover what's new and changing!
To help make it easier we’ve pulled together your factsheet on Your Top 20 Questions About Support At Home in An easy-to-understand factsheet.
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