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Support At Home

Discover the changes and updates about Support At Home and how they will affect you!




What's changing?

Australians can now receive up to $78K in funding, however, all participants will pay some fees towards care costs.

When?

On 1 July 2025, the Support at Home program will replace the Home Care Packages and Short-Term Restorative Care programs.

Who is impacted?

Anyone currently receiving home care funding or on the waitlist for a package will be impacted by the changes.

Get the Quick Guide to learn more

Simple to read information about all the important changes to home care funding.

Get the guide Get the guide

5 Important Changes
that may impact You


Care management fees will be capped at 10% and you will no longer pay package management. 

Instead, you'll pay a higher all-inclusive hourly rate for each service, and enjoy an overall benefit of more service hours for most participants.


Over 8 funding levels, you can get up to $78k each year to help age independently at home.

You may also receive up to

  • $15k for Assistive Technology
  • $15k for Home Modifications
  • $12k for Restorative Care; and
  • $25k for End of Life supports

Clinical, Independence and Daily living are new service categories - each with different fees.

Clinical services are paid in full by your home care funding, with no out-of-pockets fees for you. But Independence & Daily Living services will require some co-payment, depending on whether you are a full pensioner, part pensioner or self-funded retiree.



From 1 July, all new participants will pay some fees towards the cost of home support services

However, the rules are different depending on whether you are:

  • A Grandfathered participant - if you were approved for home care before 12 September 2024  you won't need to pay fees any under Support At Home if you weren't already. If you were paying some fees you, you'll be no worse off. 

  • A Transitional participant - if you were approved for a home care package after 12 Sept 2024 and before 1 July 2025, you will transition to the new Support At Home scheme and be required to pay some fees towards your care.


A simpler pathway to apply for aged care funding

The new system aims to simplify the aged care process by providing a single, consistent assessment, even as needs change. Start by signing up with My Aged Care and requesting an assessment.

Visit www.myaged.gov.au  
Call 1800 200 422 

Mon - Fri 8am - 8pm
Saturday 10am - 2pm




Get our factsheets to understand how the new rules will affect you.

Factsheet

Your questions answered

Get your most common questions answered in this easy-to-read factsheet on Support At Home.

Download factsheet
Download factsheet

Factsheet

Support at Home changes for Grandfathered participants


This factsheet on Support At Home changes for Grandfathered Participants is a great start to getting clear on what to expect.

Download factsheet
Download factsheet



Factsheet

Support at Home changes for Transitional participants


This factsheet on Support At Home changes for Transitional Participants contains information on the new service categories, co-contribution rates, key changes and your commonly asked questions.

Download factsheet
Download factsheet



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